Privacy Policy

Your Privacy Matters to Us
We recognize the importance to you of keeping your information secure and confidential. We will not sell or share non-public personal information about you with third parties except as explained in this Privacy Policy. This Privacy Policy covers personally identifiable information about both current and former customers who obtain financial products or services from us primarily for personal, family or household purposes, and is provided as required by the Federal Financial Privacy Law.

Collecting Information
When you seek to obtain financial products and services from us, we may collect non-public personal information about you from the following sources:

Applications and other forms, or through other communication including information provided by mail, telephone, in person or electronically. Such information may include your name, address, employment, income, and other identifying information.
Your transactions with us, members of our corporate family, or others. Such information may include, for example, your account balance and payment history.
Consumer reporting agencies or other companies, which may include, for example, information regarding your creditworthiness or credit history.
Other sources which may include, for example, verification of your employment history, credit balances, property insurance coverage or other representations made by you.

Sharing Information Outside of our Company
We may share all of the information described above with our service providers, whose services may include, for example, mailing account statements. Other service providers may include insurance companies, payment processing companies, mail service companies, check printing companies, and data processing companies. We may also share the information described above with companies that perform marketing services on our behalf. Such companies have agreed to keep confidential the information that we provide to them and to use the information only to carry out the functions we have asked them to perform. We do not share your non-public personal information with any company for the purpose of marketing that company’s products or services. Finally, we may disclose all of the information above as permitted by law.

Protecting Confidentiality and Security
We restrict access to non-public personal information about you to only those employees whom we have determined need to know that information in the course of their job responsibilities. We maintain physical, electronic, and procedural safeguards that comply with applicable federal standards to protect nonpublic personal information.

Additional Rights and Modifications
You may have other privacy protections under state law. We reserve the right to change this Privacy Policy in any respect at any time, and we will inform you of changes as required by law.

Identity Theft Information
If you believe you may be a victim of identity theft with regard to Nations Direct Mortgage transaction, please submit your written statement to 5 Hutton Centre Drive, Suite 200, Santa Ana, California 92707. If you have already filed a report with a law enforcement agency, please include a copy of the report with your correspondence. Additional information from you may be requested.

If you have any questions about this policy, please contact Nations Direct Mortgage at (866) 762-3950.